by Helen Hammond | Aug 19, 2020 | CSR, Responsibility & Purpose, Growth & Change, Professional Services
For firms to understand how CSR and Responsibility can benefit them and society is relatively straightforward. Similarly, reporting on what you’re doing as well as some of its impact can be straightforward. Whilst it might take cultural change as well as expense to...
by Helen Hammond | Aug 19, 2020 | CSR, Responsibility & Purpose, Growth & Change, Professional Services
In part two of this series of articles I looked in detail at the concepts of Corporate Social Responsibility (CSR), Responsibility and Purpose. I identified the clear need for business in general, but in this instance specifically law firms, to have at least the...
by Helen Hammond | Aug 19, 2020 | CSR, Responsibility & Purpose, Growth & Change, Professional Services
Let’s call a spade a spade. Lawyers don’t have the best reputation for being ‘nice people’. There are endless jokes about sharks, arguments and hatchets that pop up with even the simplest Google search. Yet, as consumers question, increasingly, the role that business...
by Helen Hammond | Aug 6, 2020 | CSR, Responsibility & Purpose, Growth & Change, Professional Services
COVID-19 has changed the world. The pandemic and the associated lockdowns have not merely curtailed the normal life we knew. In some cases they have swept it away entirely. There have been practical issues such as getting used to video conferencing platforms, figuring...
by Helen Hammond | Jul 12, 2020 | Client & Customer Relationships, CSR, Responsibility & Purpose, Professional Services
Trust. A little word for a huge concept. A commodity that, in life as well as in business, is one of the hardest to earn but the easiest to lose. It can be argued to be the foundation of every successful business, because whether you are providing world class legal...
by Helen Hammond | Mar 9, 2020 | Client & Customer Relationships, Content & Communication, Growth & Change, Professional Services
We’re going to let you into a secret. What’s the thing lawyers are worst at when it comes to marketing? Backing it up with evidence. Yup… it’s the irony of the situation. In a profession that is so often evidence-based, you don’t have to...
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